“It’s been five years now and my practice is growing, I don’t have to call them and
figure out what they’re doing all the time, I don’t have to be on top of anybody, I know
the system’s working because I see the patients coming in.”
– Dr Rami Tahhan
What do Our clients have to say
about New Patients Inc?
Check Out Our Google Reviews!
16:23 04 Aug 22
Super happy to have switched over to you guys! You keep us on continued track by holding me and the team accountable to the data which results in improved numbers. You recommend other companies and make personal connections that represent you and them and as a result our practice very well 👍
01:09 22 Jul 22
We struggled at the start of COVID with our new practice and knew that we needed help. We reached out to NPI, started working with Sal and Rachel and it’s been amazing! They have both been very informative and honest. They will let you know if your money is been well spent! Our practice is growing rapidly. We are excited for the continued growth from the support NPI has provided us! Highly recommended!
13:23 03 Feb 22
Highly Recommend this marketing industry.Not only are they great with ideas and tools in place. However; Sal is AMAZING!!! He is your go to guide for advice and coaching. His suggestions has helped the practice in a lot of ways. NPI and it’s employees follow through processes; the increase in New Patient growth and collections has improved having them on Board.
18:01 20 Jan 22
Our First year with NPI has been great. We met our goals for the practice. Sal, Rachel and all of the team has been very helpful through the whole year. We are are renewing our campaign with them.
21:30 19 Jan 22
Very happy so far with the results on my advertising campaign. Sal and Rachel are very upfront with the fact that it takes a few months to start getting significantly more new patients. We were able to patiently wait out those months and are now seeing a lot more growth. I’m confident that they’ll be able to take my office to the next level!
15:48 05 Jan 22
I have used NPI for my last few website builds and SEO. I have always been very happy with their quality of work and dedication. Sal and Rachel are quick to respond to any question. They have definitely earned my trust and future business.
01:15 24 Nov 21
I have been working with Sal and Rachel for a year to turn our marketing around. We came in with great google reviews but no active marketing momentum as we had quit marketing three years prior. Covid and staff shortages and several other challenges made it a really tough year. We just did our end of year review and despite all that we met our goals. Rachel is fantastic to work with. She is hardworking and kind. She stays on top of everything and gets back to me asap when I have questions. I’ve worked with other marketing companies before and my biggest problem was always that there was not ONE point person to manage my marketing. And if I wasn’t doing this everything would slide. They would be content with decent stats. NPI is different. They want my practice to be number one and they aren’t going to stop improving things even once they get me there. I also like working with Sal. He and Mark are happy to help and advise with any marketing questions (even horrible transitions!) They are great people and I look forward to achieving even greater success together going forward.
Twin Creeks Family Dentistry
14:31 04 Nov 21
We switched from our previous marketing company to New Patients Inc about 2 months ago and we are so excited from the results we have already seen in such a short time! Our team at NPI is always there when we need them, the respond to any questions or concerns we have promptly, and have exceeded our expectations every step of the way! We are so happy we switched and can’t wait to see our practice continue to grow! Thanks so much for all that you do NPI!
13:10 02 Nov 21
We began working with NPI for a month now and its unbelievable the new patient flow we have seen with our Dental Google Add Campaign thus far. We switched to NPI after using another company with little results. I couldn’t be happier with all of NPI’s staff; a pleasure to work with. HIGHLY RECOMMEND!
20:57 21 Oct 21
Our experience with NPI has been wonderful! Rachel in particular is very quick with all her responses and very helpful with any question that I may have.
18:09 04 Oct 21
I HAVE SUCCESSFULLY USED NPI FOR OVER TEN YEARS WITH OUTSTANDING SUCCESS. SAL AND RACHAEL ARE WONDERFUL TO WORK WITH. I WOULD HIGHLY RECOMMEND THEM FOR YOU DENTAL MARKETING NEEDS
Paola Family Dentistry
16:18 21 Jul 21
NPI’s mailing campaign has been wildly successful for our practice. The formatting of the mailer is clean and easy to look at, and everyone along the way has been easy to work with. Lee and Rachel are both available when we need them, Lee has experience from several different areas of the dental practice which is all useful and makes him fun to bounce info and ideas off of. While they are certainly the marketing professionals, they respect that no one knows our practice like we do, and help us explore what might or might-not work without pushing us into anything for their own profitability. We will be renewing another 8-10 months of the mailer this fall!
19:34 05 May 21
We have been working with New Patients Inc for six months now and the results have been incredible. Not only have we seen the investment in NPI come back to us financially with case acceptance, but the quality of patients is also just stellar. If you are looking to grow your practice and close large cases and be a fee for service office, sign up with New Patients Inc and you will reap the benefits!
15:56 06 Apr 21
I’ve had a good experience with NPI. The mailers that they created with me have contributed to great patients coming into and staying with the practice. I definitely recommend.
18:58 01 Apr 21
Our practice has been working with Lee Buzard at New Patient’s Inc for over 10 years. Lee has always provided excellent recommendations and guidance with our marketing. Before working with New Patient’s Inc, I had awful results with direct marketing. The high end flyer and magazine for our campaigns have not only more than paid for themselves, they bring us amazing patients that are qualified to afford dentistry both restorative and cosmetic. The tracking methods they have in place will ensure that you are able to see the complete analysis at the end of every campaign and their systems are seamless in getting starting and renewing each time. Very happy with the results and highly recommend Lee and his team at New Patients Inc.
16:06 05 Mar 21
I’ve been working with Sal from NPI since the fall and have been impressed with the attention to detail and commitment they have given my practice. I’m still early in my marketing effort, both website design and mailers, and am impressed with the amount of new patient calls we are generating. I highly recommend!
18:53 03 Mar 21
Used to work with another company doing Google Ads, it was a waste of time and money. Working with Lee at NPI has been a fantastic use of my time and money to get patients into my office. Highly recommend!
16:39 01 Mar 21
My experience with NPI as a new dental practice owner has been exceptional. Sal Khan, in particular, is always extremely responsive. Everyone at NPI has been transparent throughout in setting expectations for my marketing campaign and in tracking the results.
17:10 25 Jan 21
Very professional! Ive only just started with them and so far theyve been great to work with.
03:39 03 Jan 21
I have been working with NPI for a few months and have already seen improvements . Sal has been fantastic and extremely responsive . My team and I are looking forward to a long working relationship with NPI
14:31 30 Oct 20
Our Experience with New Patients Inc has been Great. They are aggressive in our Campaign and check in with us often! Sal is my go to – no matter what questions or concerns we may have he always takes the time to help! His follow up is phenomenal and we certainly appreciate the Great Service we receive!
18:40 12 Oct 20
I have been a client for ten years. NPI is great at their job. My website performs wonderfully. My mail campaigns have been worth every penny. NPI’s direction and advice in advertising has always been spot on. I highly recommend this company and plan on being their client for many years to come.
17:40 01 Sep 20
Have worked with Lee, Mark and NPI for several years with great results. They are friendly, responsive, and most importantly, provide results for the practice. Plan on continuing on with them for a long time.
16:43 03 Jul 20
I have worked with New Patients Incorporated for approximately three years. Been very pleased with their product and advice given. As a matter fact their podcast should be required listening. You learn from that why they do what they do. Highly recommend
15:00 19 Jan 20
NPI has always exceeded expectations and been worth every dollar spent with them. Lee Buzard provides consistent and excellent customer service. I would not have the practice I have without them. Thank you for everything!
Tiger Mountain Dentistry
17:03 17 Dec 19
Recommend them to any of my colleagues looking for new patients. I have used them for years with much success. Thank you!.
20:34 18 Nov 19
Great marketing team, help me with all my issues. Sal has been great and we’ve developed a wonderful working relationship into figuring out the best trajectory of my office. I highly recommend
13:56 02 Apr 19
We have been using NPI for a number of years. Marketing dollars are so hard to measure that is is wonderful to work with a company that clearly reports the success of your investment.The entire team, especially Sal is always a pleasure. We thank them for all they do!
15:44 28 Mar 19
I’ve been using NPI for mailers for about 3 years. They produce a quality product and I’ve seen a nice return on my investment. They are the experts! Highly recommend using them.
13:02 16 Mar 19
I have been a client of NPI for 10 years now. The results, care, support from them has been second to none. They keep me up to date on current trends and opportunities for advertising my practice and shooting the video for my website was alot of fun!!!!!
18:19 06 Dec 18
This company is great! We love their online scheduler for our practice! Sal is fantastic, and always reaches out with tips & tricks to get more new patients! On those calls, Mark always jumps in with great feedback as well. They have great customer service and you can tell they really love helping offices. Thanks again guys!
15:58 08 Nov 18
I was skeptical about mailers at first, but I must say after 6 months I have been proven wrong. Our new patients, collections, and production are all trending up since we started with NPI and we are looking forward to a long relationship with them as our practice keeps growing. Thanks again!
17:15 15 May 18
Our new patient numbers had been slowly dropping for the last few years so we reached out to New Patients Inc. to try to improve. They developed a comprehensive plan to address all areas of marketing for our practice and we definitely saw a steady increase over time. Now we have about doubled our new patient numbers! They have a great grasp on the dental field and what has worked over the years. Great decision for our practice!
18:50 12 Apr 18
I could not be happier with my NPI mailing campaign. I was EXTREMELY nervous to sign on with them. I hadn’t even owned my practice for a year and so I was hesitant to put much towards marketing. I also bought in a small, rural town and wasn’t sure my patient base would be receptive to mailers. Plus, you hear that everything should be geared more towards the internet. Well, I couldn’t have been more wrong. I’ve only had 2 or 3 mail drops and the response rate has been INCREDIBLE! I’m actually already having to expand my office by two operatories and my office administrator had to buy a hands-free headset because the phone rings off the hook. Partnering with NPI has been one of the best business decisions I have made so far!
21:49 23 Feb 18
OnlIne scheduling has been a great addition to our practice.
16:31 23 Jan 18
NPI has been great to work with, from designing and implementing the direct mail campaign, to designing the website and handling its ongoing SEO etc. They are responsive and know the market. We credit much of the early success of the new office to their good work! And their podcasts are a great source of info, free to all.
21:48 19 Jan 18
I’ve been with NPI for the past year after purchasing an existing practice. I needed to rebrand, a new website and a web presence fast. NPI designed and amazing website, beautiful mailers and within 8 months I’m on the first page in google searches. Mark and Sal are awesome and they have a great team to back them up.
13:58 19 Jan 18
We have used New Patients Inc for over 10 years to help us with different marketing projects. I have always found them to be helpful, honest and on target with the challenges we face in our demographics. Their new products have helped us to increase our reviews across multiple platforms, which has been great. The online scheduling tool has been a hit as well with new patients and existing patients. We will continue to use NPI as we certainly see a ROI!
15:05 15 Nov 17
I would like to say a big thank you to NPI, for sharing our goals in growing the practice. I have worked for Taylor Family Dentistry for thirty two years, and I feel the decision made to work with NPI was the best decision made in my time here. I have said many times in the last two years, I wish we would have done this many years ago. We have met many wonderful, new patients through NPI, and developed great friendships as well. I would like to especially thank Sal Khan, for continuously checking in, and advising along the way. You are truly my Sal pal, (ha ha). Seriously you are an asset to NPI, in helping ours, and many future practices thrive. God bless, and again THANK YOU!, for making my job rewarding, and much easier. And my bosses happy, your the best. Sophia O/Mng
16:27 05 Oct 17
NPI has made our office flow A LOT smoother and getting reviews from patients so much easier. We are an extremely busy practice and don’t always get the opportunity to ask for reviews but NPI has us covered. We also use their online scheduling feature which has brought us tons of new patients in the past few months and has helped out the front office tons! Sal is our rep at NPI, he is amazing and is always helpful and available when we need him. I highly recommend using their services!!
12:47 31 May 17
I’m naturally skeptical, so when someone tells me they have the secret formula to attract new patients I didn’t believe them. I’ve several conversations and over a year of mulling over my options, I decided to dip my toes in the water with NPI. I’ve had on going campaigns with them for about four months and although I will never be satisfied (until I’m welcoming 100 NP’s/month) or feel like I’m getting an absolute bargain (Hey, I’m cheap!), they have exceeded my exceptions and we have only just begun. I look forward to working with NPI market my exceptional practice to my community!
00:06 15 Sep 16
New Patients, INC is a top notch marketing company that can get the results that they promise.After moving a practice 8 miles across the river, we lost 40% of our patient base, with the help of Mark Dilatush and NPI we gained them all back plus some more!The team at NPI are the nicest people to work with , they are super knowledgeable and trustworthy… no line of BS to take your money!I highly recommend using NPI to help any dental office grow.
15:14 14 Jun 16
They’ve been easy to work with, up front with their pricing and responsive to any communications. More importantly, they’re mailers (which are the only product I use), have been so successful that I have twice had to pause them to expand my staff, facility and hours. Have used other companies in the past, but no one with the measurable success of NPI. Strongly recommend!
19:09 04 Feb 16
NPI has served us very well with the mailers and customer service requests. They made sure we were 100% happy with our mailer and did not get discouraged by our multiple requests for changes. I am also very happy with the way Lee has been so willing to help me respond to my Yelp reviews. I really feel like I can pick up the phone and get great advice any time I need it. This says a lot from a company. He answers my emails right away also which is amazing. Keep up the good work NPI! I will certainly recommend this company to others in the industry.
17:18 03 Oct 15
We love being clients of New Patients Inc.Since 2011 they have helped our dental practice profit with effective dental marketing. The entire staff had always been knowledgeable and extremely professional. They are easy to work with as well. In essence they have become a part of our team and a main reason we can compete in our market.We highly recommend becoming a client of New Patients Inc.James OrrGentle Breeze Dentistry
00:23 29 Sep 15
I have worked with New Patients, Inc for a number of years now. They consistently put out a great mailer which attracts the type of patients I want in my practice. Not only are the people at NPI good at marketing, but they are nice people, too! Thank you!
21:31 28 May 15
I have know and respected the fine work that New Patients, Inc. for many years. I have been a client in the past and stopped for some crazy reason then decided to start up again and I’m sure glad I did! We have been seeing a lot of new qualified patients lately and the ROI is on track for a 10:1 return this year! They are professional and know their stuff when it comes to marketing. Two thumbs way up!!! Dr. Sutton
East Berlin Smiles
03:04 05 Feb 14
I’ve trusted New Patients Inc. with all of my dental practice’s marketing for the last seven years. I trust them implicitly and they have given me priceless guidance. Everything from the First Impression Videos that they scripted and filmed to embed on my website to the design of the website and all print marketing material has been first rate, sophisticated and exceeded my expectations with effectiveness. My ROI has been pretty consistently around 8:1 which is phenomenal. I can’t recommend them highly enough.