LocalMed® Connect FAQ
Appointment Scheduling 24/7/365
Fewer Missed Calls. Bonafide Appointments.Patients love the convenience. You will too! LocalMed Connect works 24/7/365 on your website and within your social media to guide new and established patients toward making their appointment in your practice – all online.
Added New Patients to Your Practice
Patients are busy. What’s the first thing a potential new patient does when they get a voicemail? They hang up. The ability to schedule an appointment online, at any time of the day, gets them into your office.
Efficiency and Improved Return on Investment
19.8% of all new patient phone calls end as hang-ups on voice mail systems. If you take one weekday off, or turn your voice mail on at lunch, your practice is likely suffering the same way.
LocalMed Connect allows new patients (and existing patients if you wish) to schedule while you are unable to answer your phone. Squeeze more out of every marketing dollar!
Increase Patient Satisfaction
59% patients would
switch providers for
better online access
Decipher Research Inuit Health
81% of patients
prefer to schedule
38% of appointments
are scheduled after
Accenture 2013 consumer survey
Improve Retention and Patient Interaction
Overdue established patients can make their next re-care appointment online! With new patients, the dental team has PLENTY of time to connect, discuss insurance, and answer questions about the practice, WELL in advance of their appointment. Dental team members LOVE LocalMed Connect.
Compatibility — LocalMed Connect integrates DIRECTLY with the following dental practice management software:
Dentrix G4, G5, G6, Enterprise • Eaglesoft 16.10, 17.00 OpenDental 13.2+ • PracticeWeb 13.2+ • SoftDent 14.2.8 + 16 • EZDental
What Happens After I Purchase LocalMed Connect?
An onboarding team makes the first appointment, which takes around 20 minutes. After two or three days, there will be another setup/instruction call. Your configured widget is emailed to you, which can be installed by your webmaster. You are ready to get more new patients!