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What Are You Missing?
“I can’t tell you how refreshing it is to know that you are not missing new patient opportunities when you are not physically in the office to answer the phone. How many new patients are you missing by not having this amazing service?”
— Dr. Wayne Sutton, Sonoma Smiles
“My Dr. was hesitant at first to use online scheduling as she didn’t want to lose that personal touch with new patients. New patients love getting a call from our office to thank them for scheduling online and welcoming them to the practice – so a win for everyone involved – patients schedule at convenient time for them, and we fill our schedule!”
— Paige Quillin, Office Manager of Kathleen Mullaney, DDS
“The online scheduler has made it easier for our patients (and new patients) to find themselves a convenient spot in our schedule. The response from patients has been amazingly positive and the team likes that they don't have to answer the phone quite as much.”
— Dr. Jason Luchtefeld, Robinson Smile Center
“LocalMed has been a great addition to our web presence. It allows patients to book their appointment at anytime that is convenient for them. Plus, it reduces my overhead by allowing patients to find the appointment that works best for them and pick it! It eliminates the back and forth between my receptionist and the patient. The patient can take their calendar out while they are at home and pick the time that best fits their schedule. This usually translates into better appointment attendance since they are the ones that choose their time. It also helps fill in empty slots that would otherwise go unused. Often I will come in and be pleased to see that a couple of empty appointment blocks have been filled over the weekend! Really great product and the guys at NPI are always in touch to make sure it works properly. This is the future of scheduling – Embrace it!”
— Dr. Ben Lawler, Maine Cosmetic Dentistry
“2 points related to what you listed. 1) Setup was very easy, Localmed just needed a few minutes on the server. We haven’t had any service glitches, and patients can create actual appointments online without front office intervention. 2) We get a small number of new patients through LocalMed, BUT we have had 0 no shows. I think it’s because the patients make their own appointments directly in the system, they take the appointment seriously. If they need to make changes, they always email or call at least a day ahead of time.”
— Dr. James Park, Park Dental of Colmar
“Most online services only request an appointment time. LocalMed is done in ‘Real Time’, online and set up to only show the appointment times that are available. There is no confusion in the process, no double booking or schedule conflicts. Believe it or not, Most patients are booking online appointments at times that are convenient for THEM, and this is usually not when our offices are typically open. Do yourself a favor, take down the roadblocks to letting people get into your office for the care that they want, use LocalMed.”
— Dr. Robert Henkel, Woburn Dental Associates
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