Turn Callers into
New Patients, Inc. helps dental practices get the highest return on investment from their marketing dollars. We produce marketing that gets the phone to ring. We've been doing this for 26 years.
FACT: 19.6% of new patients calling
your office in response to your marketing DON'T get to talk to someone.
Years of call tracking results tells us this could be happening in your
office RIGHT NOW.
YOU COULD BE WASTING YOUR MARKETING DOLLARS SIMPLY BY NOT ANSWERING THE PHONE!
you have your phones covered on Fridays? During the weekday lunch hour? On
the weekends? Be honest – probably not.
When do you think a busy working mom has time to call a dental office to make an appointment? Answer: Fridays, during the weekday lunch hour and on the weekends! Precisely the times you are likely sending their calls to voice mail!
FACT: Did you know that a prospective new patient who calls your office only to get shunted to voice mail almost NEVER leaves their contact info? They simply move on.
does it do to get prospective new patients to call your office if you can't
get them to make an appointment? And what good does it do to have
prospective new patients respond to your marketing only to run into barrier
after barrier when they call?
Let's say they DO get someone in your practice to answer the phone. How is that call handled? If it's handled poorly (which happens another 20 to 25% of the time) you LOSE that patient.
Our service does ALL of the above. We can track, trace, source and record EVERY call to your office. Then we TRAIN your staff to expertly handle every call correctly. Callers become new patient appointments.
Other companies offer call tracking, call management and call training. So why should you choose NPI for these services? Three BIG reasons.
Dentists are validly concerned about the image their
staff projects to the public – and so are we! NO dentist really wants
their practice to be pushy or to use "hard sell" tactics on their
patients. And they definitely don't want to engage in anything that
could ever be construed as "bait and switch." We don't train your staff
to do any of that nonsense.
Our First Impression Call Management team is headed by Jane Kriensky, who has worked in dentistry in various capacities for over 30 years. She's BEEN a "front desk person." She's BEEN a Clinical Dental Assistant. She's managed, coached and trained dental office staff and knows how to make them EFFECTIVE at turning callers into patients.
We will review your call management protocol
at no cost or obligation and advise you where you are losing new patients
and how to get more appointments from the calls you are getting. And NO,
this is NOT one of those "mystery caller" things.
And you won't be hounded with endless phone calls, email or snail mail. We don't do that.
Call us now at (866) 336-8237 to find out how we can help you get the most out of your marketing dollar.
Patients, Inc. All Rights Reserved.
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New Patients, Inc. is a full service marketing company that works exclusively with dentists to market their dental practices. Our dental marketing services include: print media marketing, direct mail marketing, dental website design, SEO (Search Engine Optimization), internet marketing, responsive website design, Internet marketing, online marketing, Social Media Marketing (Google+, Facebook, Blog, YouTube & Twitter), radio advertising, TV marketing, dental web video marketing, dental marketing plans for dentists and radio advertising.